HELP · CLIENTS
Clients
Keep the client records every calculation, session and delivery is built from.
Before you start
- A practice. A client belongs to one practice and is invisible to every other.
- For a real calculation: the client’s birth date, birth time and birth place.
What you provide
- The client’s name and, optionally, their email address.
- Birth date, birth time and the precision you actually hold for each.
- The birth place, chosen from the place search — the time zone follows from it.
What you can do
- Add a client from the form at the bottom of the list.
- Open a client to see their record, their intake, their calculations and their sessions.
- Record an intake from the client’s own screen, or send them a link to complete it themselves.
- Request a calculation once the birth data is complete.
- Open or start a session to work on the chart and the summary.
What you get
- A client record scoped to your practice.
- An intake the client either submitted or you recorded for them, with the consent step kept distinct.
- A calculation history showing every run and, when one failed, the reason it failed.
- Sessions, each holding its evidence and its work in progress.
Common problems
- The birth time is unknown
- Record it as unknown rather than guessing. The chart is calculated with the precision you state, and the reading is grounded in what is actually known.
- A time zone is refused
- Choose the birth place instead of typing a zone. An abbreviation like “EDT” cannot be converted reliably, and a fixed offset is not the same as the zone the person was born in.
- The intake link does not work a second time
- That is deliberate. The link works once; after the client exchanges it, their own session keeps them signed in. Send a new invitation if they need to return.