CONTACT
Talk to the people who run Navelyra
Beta invitations, access problems, a question about how the workflow is meant to run, or something that looks wrong — all of it goes to the same address.
The address
It is a real mailbox, read by a person. This link opens your own mail application, so there is nothing here to submit and nothing that can fail silently.
If your mail application does not open, the address is support@navelyra.com — copy it into a message yourself.
What to include
- For an invitation: who you are, and a sentence about your practice.
- For a problem: the screen you were on, what you expected, and what happened instead. If a section failed, it shows a request id with the failure — that reference is safe to send and makes the report findable.
- Never: a client’s birth data, a name, an intake response, or a delivery link. Do not send those by email. They belong in the product, where they are encrypted and scoped to your practice.
Where this page sits
This is a public page: it works without signing in, and asking for an invitation does not require an account. If you already have an account and the question is about how a screen works, the answer is probably already written down in the help guides or the FAQ.
- Operated by
- OcularIT Solutions, Inc., a Virginia corporation
- Terms of Use
- Draft, awaiting approval
- Privacy
- Draft, awaiting approval